Contact information

Customer Support

For all enquiries regarding orders, shipping, returns, refunds, products, or general support, please contact us using the details below:

Email: contact@playersclubworld.com

Response Times

We aim to respond to all customer enquiries within 24–48 business hours.

Response times may be longer during weekends, public holidays, or periods of high demand.

Order Enquiries

When contacting us about an order, please include:

  • Your full name
  • Order number
  • Email address used for the purchase
  • Details of your enquiry

Providing this information helps us assist you more efficiently.